Privacy Policy

We Care About Your Privacy

At Olreach.com, accessible from https://olreach.com, your privacy is one of our top priorities. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy outlines the types of information we collect and how we handle it.

If you have any questions about this Privacy Policy or need additional information, please don't hesitate to contact us at contact@olreach.com.

Our Commitment to You

We do not sell your personal data to third parties. This is a fundamental principle that guides all our data practices. Your information is never sold, rented, or shared with third parties for their marketing purposes.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website.

Information We Collect

Personal Information

• Name
• Email address
• Company name
• Contact information
• Account credentials
• Any information you provide when contacting us

Automatically Collected Information

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information

How We Use Your Information

• Service Provision: To provide, operate, and maintain our website and services
• User Experience: To improve, personalize, and expand our website functionality
• Analytics: To understand and analyze how users interact with our website
• Communication: To communicate with you regarding our services, updates, and support
• Development: To develop new products, services, and features
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws and regulations

Analytics and Tracking

Google Analytics

We use Google Analytics to collect and analyze website usage data. This service tracks:

• Page views and user sessions
• User demographics and interests
• Website performance metrics
• Traffic sources and user flow

Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Hotjar

We use Hotjar to understand user behavior through:

• Heatmaps showing where users click and scroll
• Session recordings to see how users navigate our site
• Feedback polls and surveys

Hotjar helps us improve user experience by identifying areas where users may encounter difficulties.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Provide personalized content
• Analyze website traffic
• Improve site functionality

You can control cookies through your browser settings. However, disabling cookies may limit some website functionality.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit consent to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

Data Access and Portability

You have the right to request copies of your personal data and to receive this information in a portable format.

Data Correction

You can request that we correct any inaccurate or incomplete personal information.

Data Deletion

You have the right to request deletion of your personal data. To exercise this right, please contact us at contact@olreach.com, and we will respond within 30 days.

Opt-Out

You can opt out of marketing communications at any time by following the unsubscribe links in our emails or contacting us directly.

Cookie Management

You can manage your cookie preferences through your browser settings or by using cookie management tools.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of personal information we have collected
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at contact@olreach.com.

European Data Protection Rights (GDPR)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain conditions
• Right to Restrict Processing: Request restriction of processing under certain conditions
• Right to Object: Object to our processing of your personal data under certain conditions
• Right to Data Portability: Request transfer of your data to another organization

To exercise these rights, contact us at contact@olreach.com. We will respond within one month.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us immediately at contact@olreach.com, and we will take steps to remove such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your rights, or need to request deletion of your personal information, please contact us:

• Email: contact@olreach.com
• Website: https://olreach.com

We are committed to addressing your privacy concerns and will respond to your inquiries within 30 days.

This Privacy Policy is effective as of the date listed above and applies to all information collected by Olreach.com.